Returns

• All online merchandise sales are non-refundable. Shipping charges are non-refundable.

• If your order arrives and is incorrect, please contact us within 1 dat of receiving your order. Be sure to include any information such as what is incorrect, what you should have received, your email and order number. We will do our best to fix the issue.
• If you are missing an item, please check your email to be sure we haven't sent you an email stating an item was flawed or out of stock. If you have not received this and a refund, please email us to let us know about the missing item. Contact us itwtradingco@gmail.com. Please be sure to include what item is missing, your order number and email. 

 

• My item arrived defective, now what?

If you believe that you have received a flawed or broken item, please contact us right away itwtradingco@gmail.com (within 1 day of receiving your order). Send us a email with a photo of the flaw or break and your order number. If you do not contact us within 1 day of receiving the item we can only assume the damage is from wear.

 

• I would like to exchange something, how do I do this?

We do not do exchanges.